Forum Discussion
artfo
5 months agoNewbie
Yes. YouTube works. But I suddenly can't connect to the internet. I think my Roku might have died.
- RokuRhea-V5 months agoCommunity Moderator
Heyartfo,
Thanks for sharing your network issue here!
Could you please provide the following information?- Did we recently make any changes to your network or network provider?
- What error message/code are you getting after trying to connect to your network? (after entering the network credentials)
- Do you have cellular data so we can try connecting your device to your hotspot?
I await your response!Thanks,
Roku Community Team - smulla5 months agoReel Rookie
Sometimes I had issues like this. When I do it is most likely my router is blinking and not working or the Roku is overheating. Usually I go to settings then system and then system restart usually that helps. Is it hardwired or are you using Wi-Fi. If it is Wi-Fi use your cell phone as a hotspot and see if you can connect that way. The few times I had issues like this and nothing worked I did a factory reset, but first do a soft or hard reset and good luck