Recently - say the last 2-3 months - some videos on YouTube do not play but rather just give me a dull white screen with clicking noises. The screen isn't completely dead - if the YouTube video is sponsored I might see the text "Includes paid information" or other such text, but the video doesn't play. If I back out and try 2 or 3 more times once in awhile it will play but generally doesn't. Other YouTube videos play fine. The unit has no problems with other services - NetFlix, Prime VIdeo, PBS, Plex, Pluto, CBS, SkyNews, The Roku Channel and a few others. All work 100% of the time. Only problem is YouTube. I should also add that we don't see this problem on our newer TCL Roku TV when looking at the same videos. I'm wondering if YouTube is now encoding some videos in a way that make the X4200 unreliable? Has anyone else had this problem? I did not find an exact duplicate description looking around here. Possibly the unit is dying but being that every other service works perfectly it feels a bit more like some software spec change than hardware. Thanks in advance

Hi LGTrader and welcome to the Roku Community. The 4200x Roku 3 is a great little device, but it was released about 10 years ago in March of 2013. It's possible that newer codecs on YouTube may not be playing as well with it. You could reach out to YouTube directly to enquire, as channels maintain their own Roku packages. The Roku 3 does still receive OS and channel updates. If it's time to replace the device, on your Roku 3, navigate to My Offers on your home screen and see if there are any personalized offers for a new Roku player for you. Make sure your Roku 3 is on the latest channel and OS version by navigating to Home > Settings > System > System update > Check now. Questions? Let us know!

Roku 3 - White screen/clicking sound on some YouTube videos

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