Forum Discussion
Its not you or your device.
This channel does not seem to be working currently. Normally have to contact the channel developer (Rock Movie) since they are responsible for development and maintenance of the channel, but did not see any contact info for them.
Could be down for any number of reasons.
I was so excited when I found this channel ( I was looking for The Wall ). There are so many great movies about amazing bands, but I was especially interested in Pink Floyd.
I should have known it was too good to be true. Nothing works
- RokuDanny-R3 years agoRetired Moderator
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
Thanks,
Danny- W570Home3 years agoNewbie
When you click
play on a movie it begins to load and then immediately goes back to the screen where you can select the play button
- RokuKarla3 years agoRetired Moderator
Hello W570Home
We appreciate your contact!
We would recommend removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. To help troubleshoot the issue further, follow this link: How to resolve a channel playback issue
If the issue persists from one channel after attempting the suggestions above, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help.
Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.
Regards,
Karla
- GreenDayRox253 years agoNewbie
It's doing the exact same thing to me. I click the movie and it opens the option selection screen, where you select between "play movie" and "captions & options", when you select "play movie" it'll go to start, but stop, almost immediately, leaving you back at the 2 selections and it just keeps doing that, no matter how many times you keep pressing play My TV is brand new, but I still looked through everything and there's nothing that could be causing that to happen.
- AvsGunnar3 years agoCommunity Streaming Expert
There is nothing you are doing wrong and the problem is not with your Roku devices.
The Rock movie channel just doesn't work and hasn't for quite some time. It really is just an "empty" channel.