Forum Discussion

Diggyj's avatar
Diggyj
Reel Rookie
3 months ago

Returning to home screen during playback

I have a Roku TV by ONN. Many of the channels will start playing an episode of something, but will then either become laggy or simply exit the channel and go back to the home screen. Netflix and Prim...
app playback
RokuJohnB's avatar
RokuJohnB
Community Moderator
3 months ago

Hi Diggyj,

Welcome! 

Thank you for bringing up the issue with your Roku TV, as the apps are lagging and reverting to the home screen.

First, restart your modem and router. After that, restart your Roku TV. To do this, go to Settings, then System, then Power, and select Restart.

Give this a try and let us know how it goes!

Cheers,
Roku Community Team

  • Diggyj's avatar
    Diggyj
    Reel Rookie
    3 months ago

    I have done that multiple times with no result.

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      3 months ago

      Hi Diggyj,

      Thanks for giving those troubleshooting steps a shot! 

      Please connect your Roku TV to a different network, like a mobile hotspot, and check if that resolves the issue.

      If the issue keeps happening, can you share the details below?

      • When did the issue start?
      • Have we made any recent changes to your modem or router?

      Can't wait to hear back from you!

      Thanks,
      Roku Community Team

      • MOINAZ's avatar
        MOINAZ
        Newbie
        28 days ago

        I replaced my Ultra with a Stick.  Using the Ultra, when I powered down and then powered up the Samsung TV would bring me back to where I was when I powered down. I cannot remember how I set up the Ultra that would perform this function.  Thank you.