Forum Discussion

Djigael's avatar
Djigael
Newbie
4 months ago
Solved

Resume episode shows a different one on netflix

Hi, I'm experiencing an issue with Netflix on my Roku TV.

I've seen when I pause a serie (and after some minutes with the screen saver showing up), when I come back to play it, the Resume episode shows a different episode, instead of the one I was on. I have to go back to the Continue Watching section (there shows the correct episode), or somethimes I go to the More Episodes section and need search the episode I was on and play it. I don't know if that's a Netflix issue or Roku tv issue. But sometimes it can be so irritating

 

My TV model: Hisense 58A6GR (G205X)

Netflix version 61.2222 compilation 1301011

 

Thnx in advance

  • Welcome to the Roku Community!

    Thanks for letting us know about your Netflix issue. I’m here to help you out!

    Let’s try a few things to see if we can fix it:

    1. Update the Channel:
      - Highlight the Netflix app.
      - Hit the star (*) button on your Roku remote.
      - Choose "Check for update."
    2. Restart Your Roku Device/TV
    3. Uninstall and Reinstall the App

    If that doesn’t work, you can contact the channel provider for more help.

    Keep us posted!

    Cheers,
    The Roku Community Team

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Welcome to the Roku Community!

    Thanks for letting us know about your Netflix issue. I’m here to help you out!

    Let’s try a few things to see if we can fix it:

    1. Update the Channel:
      - Highlight the Netflix app.
      - Hit the star (*) button on your Roku remote.
      - Choose "Check for update."
    2. Restart Your Roku Device/TV
    3. Uninstall and Reinstall the App

    If that doesn’t work, you can contact the channel provider for more help.

    Keep us posted!

    Cheers,
    The Roku Community Team