Solved
Reset Disney Plus App - Help Needed
My mother in law has Disney Plus on her Roku TV. It's signed into an account that she doesn't recognize. She tried to uninstall and re-install it but the account information was still there. She trie...
Greetings from the Roku Community, misterandre!
Thank you for keeping us posted. We appreciate the additional information you provided.
It verifies that the account associated with your Disney Plus account is different. We highly recommend reaching out to the channel partner directly for assistance. Please be advised that the channel provider handles authentication issues for their respective channels.
You can contact the channel team here: Disney+ Help Center
We hope this information helps.
Best regards,
Jharra
