Forum Discussion

SmokingJoe's avatar
SmokingJoe
Roku Guru
2 years ago
Solved

Removing channels from within your channel lineup

Removing channels from within your channel lineup does now work. I use a Roku tv and a Roku device on another tv. Why is this not being fixed? 
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Thank you for joining us here in the Roku Community, 373!

    We appreciate you letting us know about this. We'd be happy to suggest some steps to help you get back on streaming.

    Please try rebooting your Roku device's system by navigating to the Home screen. Scroll up or down to select Settings > System > Power (skip if unavailable) > System restart. 

    You may also visit this support article related to this for guidance: How to system restart your Roku streaming device

    Please keep us posted on how it goes and we'll go from there.

    Warm regards,
    Carly

Jodi0922's avatar
Jodi0922
Newbie
2 years ago

The option to "remove app" is not shown ... I only get move app ... move app to top ... manage subscription ... check for updates ... close

renojim's avatar
renojim
Community Streaming Expert
2 years ago

Jodi0922, you can't remove an app if you have an active subscription through Roku and removing an app (if you could) doesn't cancel the subscription.  You have to cancel the subscription using the "Manage subscription" option or by logging into your account at https://my.roku.com and once the current subscription period ends you'll be able to remove the app.