This did not work for me. I do not want this. Ugh
The unfortunate thing is that it is on the "account" side, as I have found all 3 of my devices have this. Nothing in the account shows any steps to remove this bothersome button. That makes it a Roku problem, not the consumer's problem. Ye, they blame all of us and want documentation of who we are and what steps we took. Then won't bother fixing this, telling us to hold on and it is a known problem..... DUH!
..... Oh wait, This is Roku. Better not help, as the stock price may go UP!!!!!!
Nothing works! reset/reboot/hide/remove/firmware updates. it always comes back on all my ultra devices of different models. Has to be a roku bug. Roku Support....please fix it. We don't want it....ever.
As noted in this thread, Roku has stated they're aware of the issue. Thus, we have to wait and see if they fix it in a future software release.
Additional complaints in this thread are effectively useless, as I recently read that the Roku employees who do respond here aren't actually Roku Support members. Rather, they are just "regular" Roku employees.
While it's unlikely to cause Roku to resolve the matter any sooner, the best place to lodge your complaint is here: https://support.roku.com/contactus
From that link, you can lodge a more formal complaint via Chat or E-Mail.
So where in this or the other forum do you see that Roku is aware of the problem? As you should be able to read..... Nobody responded at all. Simon, if you are not Roku, BACK OFF!!!!!!!!!
People also have the right to let off steam, if it pleases "Your Majesty."
Also, nobody can wait 15 years for a solution.
"Your Majesty" is now Muted! Tired of seeing him pretend to be Roku.
