I understand that you're facing an issue with a "Live TV" tile appearing on your Roku Ultra after removing two unwanted apps/channels. Although you were initially able to remove it using the "*" option, it keeps re-installing itself after restarting the Roku device. To permanently remove it, I recommend trying the following steps:
If the issue persists even after removing the channel, disabling updates on your Roku device may prevent similar spontaneous appearances. To disable updates, follow these steps:
Please note that disabling updates may prevent the addition of new features or security updates. If you encounter any further difficulties, I recommend reaching out to Roku's customer support for further assistance.
All of the steps from the 2 'level 1' users have been done without success on removing the tile. If one reads the original posting, you will notice this fact. While I appreciate the attempts to help, one must remind others that they will not be of help repeating the exact steps that were done. Such steps include using "*" button to remove, factory resetting, and unplugging the device for 5 minutes, checking the SD card, etc.
I also must remind the readers that this appears to be "on my account," as this same tile is on all of my devices, which now makes 3 of them now.
This is the exact reason hearing from Roku is more important than ever. But remember... Roku welcomed new moderators a few weeks ago, but have not been assisting in a decent manner to these threads on this exact issue. I must point out that users who post issues, make documentation visible to others, who can avoid this company's Nasdaq stock or avoid the purchase of future products, affecting said stock prices.
