Forum Discussion

UncleRobMac's avatar
UncleRobMac
Reel Rookie
5 months ago
Solved

Remove a channel linked to another person

I've been using a family account owned by my brother, Paramount+.

I want to remove and install the Paramount+ account I get from Walmart for free.

No matter how I remove the Paramount app from my Roku Express, reboot,reinstall it defaults to the original brothers account. I never get a chance to enter new email and password.

Help!

  • JWS9518's avatar
    JWS9518
    5 months ago

    Try going to settings in the app and try to sign out. Then if you want to use your account, go back to settings and sign in with your account information.

5 Replies

  • Do you have multiple devices all under one family account?

    • UncleRobMac's avatar
      UncleRobMac
      Reel Rookie

      No, I only have one Roku device and account. My brother has no rokus or account.

       

      • JWS9518's avatar
        JWS9518
        Roku Guru

        Try going to settings in the app and try to sign out. Then if you want to use your account, go back to settings and sign in with your account information.