Forum Discussion

CJSNME's avatar
CJSNME
Reel Rookie
3 months ago
Solved

Red blotchy display

Roku TV a few months old. Tried to watch a video, all red, dark and blotchy. All videos the same. I tried a couple of apps and the live TV. It is all the same. The preview screen thumbnails are all n...
app playback
  • RokuSuzette's avatar
    RokuSuzette
    3 months ago

    Hey, Jenasy30​

    We understand you're having trouble with your Roku's video quality. Thank you for sharing the photos and trying to adjust the picture settings. 

    Try restarting your Roku by going to Settings > System > Power or selecting System restart. You can also unplug it, wait 10 seconds, then plug it back in, turn it on, and try accessing apps again.

    Hope it helps! Let us know how it goes.

    Roku Community Team 

RokuJohnB's avatar
RokuJohnB
Community Moderator
3 months ago

Hi CJSNME​,

To investigate this problem further with your Roku TV, please provide the following information below.

  • Could you share a photo of your running problem with us?
  • What troubleshooting steps have you taken so far?

Appreciate your help!

Thanks,
Roku Community Team

CJSNME's avatar
CJSNME
Reel Rookie
3 months ago

I unplugged the TV for a few hours and when I reconnected it was ok.

  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    3 months ago

    Thanks for giving it a shot! CJSNME​ 

    If you ran to this issue again, you can try these steps instead: Home > Settings > System > Power > System Restart. Or you can always reach out to us!

    Cheers!
    Roku Community Team