Forum Discussion

bluefunoodle311's avatar
bluefunoodle311
Reel Rookie
2 years ago
Solved

Recommended for you, inappropriate content on home

Can confirm. Recommended for you screenshot  

 

I tore through every TV in my house, kids’ phones, and internet history to try and figure out who was getting grounded for watching this **bleep**, but turns out it’s just Roku shoveling garbage onto the home screen. 

I posted about this in the Roku subreddit and was immediately banned.

app feature
  • RokuMaryEF's avatar
    RokuMaryEF
    2 years ago

    Hi bluefunoodle311,

    Thanks for posting in the Roku Community!

    We recognize your concerns regarding the content displayed in the "Recommend for You" row.

    Our Recommendation Row is crafted with your family's well-being in mind. Recognizing the significance of maintaining a secure viewing environment, particularly in the presence of young children, we have implemented stringent guidelines to ensure the absence of mature content during daylight hours.

    Moreover, should you ever wish to pause the recommendation feature, you retain full control. Simply navigate to Settings > Home screen > Layout > Recommendation rows and opt to Hide. With a simple click, the content row will vanish, granting you the liberty to peruse your preferred applications without interruption.

    Hope you'll find this info useful. Let us know in case you still have any questions.


    Best regards,
    Mary

7 Replies

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  • RokuMaryEF's avatar
    RokuMaryEF
    Community Moderator
    2 years ago

    Hi bluefunoodle311,

    Thanks for posting in the Roku Community!

    We recognize your concerns regarding the content displayed in the "Recommend for You" row.

    Our Recommendation Row is crafted with your family's well-being in mind. Recognizing the significance of maintaining a secure viewing environment, particularly in the presence of young children, we have implemented stringent guidelines to ensure the absence of mature content during daylight hours.

    Moreover, should you ever wish to pause the recommendation feature, you retain full control. Simply navigate to Settings > Home screen > Layout > Recommendation rows and opt to Hide. With a simple click, the content row will vanish, granting you the liberty to peruse your preferred applications without interruption.

    Hope you'll find this info useful. Let us know in case you still have any questions.


    Best regards,
    Mary

    • Natalia's avatar
      Natalia
      Channel Surfer
      2 years ago

      When clicking on "search" to find a channel, a bunch of recommendations pop up, including "30 Women 30 Days" where there's a photo of 3 or 4 naked women. This was during daytime hours and my daughter was present. 

      As someone else stated, if someone wants to watch this filth, make them search it out. Don't put it somewhere where children can easily see it. 

      • Mplaza88's avatar
        Mplaza88
        Newbie
        12 months ago

        So it's other homes too? I just found some really inappropriate stuff on my kids roku. I have the security settings to 6 years and under and omg. I don't know why it comes up even after I added a pin. This **bleep** if **bleep**ed up!! We took our kids tv away because obviously is not their fault. They said they saw ppl naked!!?? Wtf

    • bluefunoodle311's avatar
      bluefunoodle311
      Reel Rookie
      2 years ago

      You might want to double check those “stringent guidelines” because it was definitely proudly on display in broad daylight on all my TVs and the Roku app. 

      Also, despite manually hiding the recommendations row on the TV, there’s nothing stopping anyone from going back into the menu and re-enabling it because there’s no global parental controls on that setting to lock it down.

      This has obviously been an issue for many years, as evidenced by other complaints in this thread.

      Do better, Roku.

      • Emissary35's avatar
        Emissary35
        Roku Guru
        2 years ago

        Even if you manually hide that annoying recommendations row a lot of times it gets reenabled automatically by Roku. Many times it's randomly appeared on my Roku devices and I've had to go back into the settings to hide it again.

        It's obvious that Roku purposely keeps doing this to try to shove their annoying recommendations at us. Roku, when we disable a setting DO NOT turn it back on with an update. Stop messing with the settings on our devices that we paid for!