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John2510's avatar
John2510
Newbie
3 years ago
Solved

Re: YouTube videos restricted

Same problem. Only happens on Roku. I have two Google accounts. The one I use for YouTube is (for reasons I don’t know) labeled as a “brand account.” Unlike my other Google account, it doesn’t have birth date as a data field in my account settings… so no way to change it.

app playback
  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi John2510,

    Thanks for your first post in the Roku Community!

    We can certainly understand your concern about accessing and account settings of your Youtube channel on your Roku device.

    We recommend contacting Youtube directly to follow up for more help. They’ll be able to best assist with any issues and functionality inquiries. Many channels on Roku are developed and maintained by the channel provider themselves.

    You can reach Youtube Support here: YouTube Help (google.com)

    If you have any other questions or concerns, please let us know.


    Best regards,
    Mary

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  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    3 years ago

    Hi John2510,

    Thanks for your first post in the Roku Community!

    We can certainly understand your concern about accessing and account settings of your Youtube channel on your Roku device.

    We recommend contacting Youtube directly to follow up for more help. They’ll be able to best assist with any issues and functionality inquiries. Many channels on Roku are developed and maintained by the channel provider themselves.

    You can reach Youtube Support here: YouTube Help (google.com)

    If you have any other questions or concerns, please let us know.


    Best regards,
    Mary