Re: YouTube app slowly becoming unusable
We are having same issue. I notice - it has to do with ads. the grey screen is when an ad is cued before the video i selected to play. Also - it progressively gets worse as the length of time in t...
Forum Discussion
Atscham what is the model number of your Roku player? Google is notorious for not supporting older devices with their YouTube channel. It's possible you simply may need a newer player. It's not Roku's fault Google makes their channel work poorly with older devices.
The model number is 3941X2. Roku Express 4K+
Thanks for that. That player should be working fine. I have the same player and don't notice any slowness with YouTube on it, or even my Premiere 3920, which is the second oldest/slowest player I have. My oldest player still in use is my Ultra 4640, but being an Ultra it doesn't have any problems with any current channel. Perhaps a removal, reboot (do NOT skip this step) and reinstallation of the channel might clear things up for you.
I have very similar problem. But it fails on non-YouTube channels also.
I have a 4230X - Roku 3
Software Version: 12.5.5
Build 4174-04
CableBoy wrote:I have very similar problem. But it fails on non-YouTube channels also.
I have a 4230X - Roku 3
Software Version: 12.5.5
Build 4174-04
That's a completely different issue than this thread covers. The only similarity is you are using the same Roku player. But I again point out your player is now almost 10 years old, and while it was a fantastic player in its time it is no longer state of the art and with some channels it simply can't keep up. It's time to consider your $30-40 purchase that many years ago has met its requirements and you should consider a replacement.
It’s been a disappointing experience using a fairly new Roku and not being able to view basic YouTube. The reported fixes are still not solving the problem. I’ll continue to look for a solution. But I think Roku should up its game on this matter. There are other devices out there and I’m tempted to switch to a Roku competitor device.
Hello Atscham,
Sorry to hear you are having the problem also.
I wonder if there is some trouble ticket we can create for Roku to investigate this problem?
I would like to hear an official response from Roku.
I can send them my video and I can make more and post them on YouTube if they would like.
