Re: YouTube app slowly becoming unusable
We are having same issue. I notice - it has to do with ads. the grey screen is when an ad is cued before the video i selected to play. Also - it progressively gets worse as the length of time in t...
Forum Discussion
Hi Burnspot,
Thanks for posting here in the Roku Community!
We're glad to know that you're all good now. Regarding your remote, please try to restart the system if it runs away by going to Settings > System > System Restart to fix the issue.
If there's anything else that we can do to assist you, just let us know.
Kind regards,
Eunice
This problem is not solved. A roku reset will temporarily solve the problem but it will come back.
The issue is that the youtube app occasionally takes a long time to start playing the advertisements at the start of video playback. It may take over 60 seconds for the advertisement to load. During that time a gray screen is shown on the TV and clicks are heard on the audio. Once the behavior starts, it happens on every video that has a startup advertisement. Videos without advertisements playback normally.
- Roku 3, 4230X
- OS 12.5.0 Build 4182
- Youtube version 2.20 Build 110005159
- Wired ethernet connection.
The problem reproduced as recently as 12/12/2023 and seems like it's been plaguing my Roku for a year.
