Forum Discussion

Yesey's avatar
Yesey
Channel Surfer
2 years ago

Re: Univision Now App not opening

Already did all this and the app still doesn’t work.

5 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome and thank you for posting here in the Roku Community, Yesey!

    We appreciate the efforts you've taken in trying to troubleshoot the Univision Now app. No worries! We'd be happy to review this matter.

    Before proceeding, it would be great if you could provide us with additional information such as follows:

    • Are there any error messages prompted when you attempt to access this app?
    • When did you start having issues with accessing it?
    • Do you have an active subscription to this app?

    We'll be looking forward to your response so that we can check this further and provide you with a swift resolution.

    Best regards,
    Carly

    • Yesey's avatar
      Yesey
      Channel Surfer

      No error messages it just goes back to Home Screen. I started having issues last week. Yes I have a subscription and there has been no payment issue or anything.