Forum Discussion
Do you seriously believe that I have not tried that and every other suggestion? I cannot get any of the 7000x TVs I have to work. I have been to apple to verify my acct settings, did the cache flush incessantly (so many times I have memorized the method home 5x, up 1x, rew 2x, ff 2x) sometimes in conjunction with many reinstalls/uninstalls. I have even reset the tv's to factory settings - FOUR times.
I mean, I genuinely appreciate suggestions, I really do but I would not complain had I not gone through every possible known fix. The app loads and runs but I cannot login, I just get the spinning circle ring.
Apple says the problem is roku, roku says the problem is apple and me... I have followed instructions precisely countless times. The instructions are far too simple for there to have been an error made and certainly not in all of the times I have tried to remedy this in the past 3 months. Again these are confirmed 7000x tvs that are listed as 'supported'.
My ultras worked after factory reset. No reason in the world why I'd get those right and the tv's wrong using the same method.
- dcgayhart5 years agoReel Rookie
I have the same problem with "The Roku Channel" on my Samsung Smart TV. Roku and Samsung just keep kicking the ball back and forth! I give up.
- katesisco5 years agoChannel Surfer
In my efforts to reply to you I have had to log into apple and Roku both and had to go back to the page several times and I feel your frustration. I am desolate to see so little help available in accessing a product supposedly free. To add insult to injury I can log into the apple store with the same password without supplying the SECURITY QUESTIONS whose only purpose I believe is to provide yet another path thru the brambles. I do not want the two factor security level and found my self with it anyway. The SECURITY QUESTIONS are my choke point. Just to let you know we invisible majority are with you, most of which have been deterred by the hurdles put in place so that I suspect the 'problem' has a minimal number of complaints.