Forum Discussion

Ajohn116's avatar
Ajohn116
Newbie
2 years ago
Solved

Re: Roku TV turns on and off, on its own

I am having that problem but it's mostly when using the Netflix app. Has anyone found a solution. 
app playback
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, Ajohn116

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you for letting us know about this issue. Have you noticed this issue occurred with other channels/apps?

    In the meantime, we would suggest performing a system restart by navigating to Settings > System > Power (skip if no sub-menu) > System Restart. After this, kindly check if you're still seeing the same issue.

    Please keep us posted on what you find out.

    All the best,
    Kash

RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi, Ajohn116

Thanks for posting, and welcome to the Roku Community.

We appreciate you for letting us know about this issue. Have you noticed this issue occurred with other channels/apps?

In the meantime, we would suggest performing a system restart by navigating to Settings > System > Power (skip if no sub-menu) > System Restart. After this, kindly check if you're still seeing the same issue.

Please keep us posted on what you find out.

All the best,
Kash