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- RokuTakashiCommunity Moderator
Hi emcardi,
Welcome to the Roku Community, and thanks for reaching out to us here,
We have forwarded this information and this issue to the appropriate Roku team. They'll investigate this issue and address the cause of this problem for a fix.
Once we hear back from them, we'll provide an update here in this thread.
We value your patience and understanding for the time being as we work on this.
All the best,
Kash