Forum Discussion
RokuJanadeeK
2 years agoRetired Moderator
Hi jkak4000,
We're sorry for this experience.
You can send us a PM here at the Roku Community so we can provide you with proper instructions to follow. Also, we might need personal information to assist you better.
Your response is highly appreciated.
Thanks,
Janadee
jkak4000
2 years agoReel Rookie
Hi Nadee,
I sent you a PM on Sat., but have not received any response. Please let me know the status of the request to return/replace the device and/or if you need more information.
Thanks,