I am having the same issue. You all make it easy for yourselves to take our money, yet we have to jump through hoops. This is not acceptable.
i need answers. I am missing the game RIGHT NOW because of this nonsense. Why don't you all have a phone number to call?
Hi maclairetx,
Greetings from the Roku Community!
We appreciate you reaching out to us regarding your problem with streaming the MLB app on Roku. We will work with you to know what went wrong so we can assist you further and fix the issue. Please tell us more details so that we can better understand the problem you are having.
Please elaborate on it for us so we can further assist you. Let us know how it goes, and we will continue to assist you further.
Best regards,
Eunice
I don't know what this subscription is for. Who is MLB?
Major League Baseball App. You can purchase to watch Major League Baseball games, but there are blackouts for certain areas, so be aware of that if you purchase the app.
The only thing that worked for me on my ROKU TVs was to uninstall the MLB app, factory reset the TV, unplugged the TV overnight, reinstalled the MLB app, was prompted to login, and the app worked.
You can opt to do every step individually like I did, but the only successful method is as explained in first paragraph.
Good luck! Someone need stop fix their app(s)
Hi, Irdkawi!
We appreciate you sharing your resolution here in the Roku Community.
You may also try to remove the app, perform a system reboot, and then reinstall it to refresh its system inside the Roku streaming platform.
If the troubleshooting steps are not effective, we strongly advise you to escalate the matter to the channel's support team. It's important to note that Roku simply hosts the channel on the platform and does not have direct management control over it.
For future reference, you may reach them here: MLB Support
We hope this helps!
Warm regards,
Carly
