Forum Discussion

hutchinsadele's avatar
hutchinsadele
Newbie
2 years ago
Solved

Re: How to activate the NBC App on my Roku?

Accidently selected AT&T, shoild have been Direct T>V<  how do I change it.

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi hutchinsadele,

    Greetings and welcome to the Roku Community.

    You can change this option if you wish to activate your NBC channel on Roku by performing a restart install on the channel itself. To do this, kindly follow the steps below:

    1. Remove the NBC channel by highlighting it from the channel tile, and pressing the star (*) button. Then select the remove option.
    2. Do a system restart by navigating to Settings > System > System Restart.
    3. Add the NBC channel back by searching for it from the "Streaming Store."

    After this, you may now reactivate your channel on Roku.

    We hope this works.

    All the best,
    Kash

  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Welcome and thank you for posting here in the Roku Community, Guah!

    We appreciate you reaching out for support. We'd be more than happy to be of assistance in adding and activating the NBC channel on your Roku player.

    If you want to add the NBC channel to your Home screen's channel lineup, kindly follow the steps provided below:

    • Press Home > select Store > select Channels > select Add Channel

    After doing so, you can subscribe to this channel by following the on-screen instructions. 

    For reference, kindly visit our Support article on How to add apps to your Roku streaming device. 

    Let us know how it goes and we'll continue assisting you from there. Hope this helps!

    Best regards,
    Carly

10 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi hutchinsadele,

    Greetings and welcome to the Roku Community.

    You can change this option if you wish to activate your NBC channel on Roku by performing a restart install on the channel itself. To do this, kindly follow the steps below:

    1. Remove the NBC channel by highlighting it from the channel tile, and pressing the star (*) button. Then select the remove option.
    2. Do a system restart by navigating to Settings > System > System Restart.
    3. Add the NBC channel back by searching for it from the "Streaming Store."

    After this, you may now reactivate your channel on Roku.

    We hope this works.

    All the best,
    Kash

      • RokuJanadeeK's avatar
        RokuJanadeeK
        Retired Moderator
        2 years ago

        Hi Blessings1,

        Welcome, and thank you for posting.

        We understand that you're having issues with the NBC app on your Roku. We'd love to help.

        A few more details are helpful to provide you with the correct resolution. With that, may we know if you're having trouble adding the app to your device? Or having issues activating it? What steps have you taken so far? And what error message are you seeing?

        Please let us know.

        All the best,
        Janadee

    • RokuCarly's avatar
      RokuCarly
      Community Moderator
      2 years ago

      A warm welcome here in the Roku Community, DarinVaughan!

      We appreciate you reaching out for support and we're here to assist you with this.

      To activate your NBC App, you can simply install the app through our channel store or directly from your TV (navigate to your Home, scroll and select Store, look for the app, then press Add channel). After doing so, log in with your credentials and follow the on-screen instructions. 

      Let us know if you have further clarifications! Hope this helps.

      Best regards,
      Carly

    • RokuCarly's avatar
      RokuCarly
      Community Moderator
      2 years ago

      Welcome and thank you for posting here in the Roku Community, Guah!

      We appreciate you reaching out for support. We'd be more than happy to be of assistance in adding and activating the NBC channel on your Roku player.

      If you want to add the NBC channel to your Home screen's channel lineup, kindly follow the steps provided below:

      • Press Home > select Store > select Channels > select Add Channel

      After doing so, you can subscribe to this channel by following the on-screen instructions. 

      For reference, kindly visit our Support article on How to add apps to your Roku streaming device. 

      Let us know how it goes and we'll continue assisting you from there. Hope this helps!

      Best regards,
      Carly