Forum Discussion

GBuss's avatar
GBuss
Newbie
3 years ago

Re: CBS says I have reached my streaming limit

I get the same error, you’ve reached the max number of video sreams. This happened the first time I tried using the app. I logged in using my tv provider. I’ve tried deleting the app and reloading. I’ve restarted Roku to no success.

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  • HDMIGuy's avatar
    HDMIGuy
    Roku Guru
    3 years ago

    GBuss Not sure what you are asking.  Do you have multiple devices using the service?  Is this Paramount Plus?  Are you sharing your password with others who may be streaming at the same time?  Almost every service has a limit on the number of simultaneous streams.

  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    3 years ago

    Hi GBuss, 

    Thanks for your post. 

    Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to CBS support to report the issue and for further help. They can resolve the error you are having with channel authentication.

    Let us know if you have any other concerns.


    Regards,
    Nimfa