Thanks for the posts.
Can you please clarify the issue you are experiencing? When you access a channel, you notice that there is already an account signed into the channel that's not yours?
With more detailed information, we will be able to investigate further.
Thanks,
Danny
Having a similar issue, just checked my bank and saw a charge for philo that I have never used nor has my wife, we have 2 Roku tvs, I have been noticing random channels being added to my home screen every now and then just thinking it is my 6 year old son accidently adding them, come to find out the philo subscription is linked to a phone number out of state and an email of someone else, I went through my subscriptions and canceled everything, was only 3 total, 2 of which were ones I use, 1 was philo, I also noticed that there were a few already canceled earlier this year and last year that I never had, I changed my password and set a pin to add channels and subscriptions now but I just tried it on my t.v. and it's still doing it all without the pin, also it asked to sign out all devices when I reset the password but everything is still signed in? What's going on roku
