Hi everyone,
Thanks for the posts.
If you are experiencing an issue with channels being signed into another user's account, it's possible that you are experiencing the auto sign-in issue through your Roku device.
A couple of things to consider regarding what you are experiencing:
-do you have multiple Roku devices linked to your Roku account?
-has anyone ever authenticated a channel on one of your Roku devices?
For more information about this feature, visit our Support page here: Auto sign-in on your second Roku.
Thanks,
Danny
Danny, that is not what is happening here. Those of us experiencing this are purchasing new Rokus or Roku TVs and they are logged into accounts of people we’ve never heard of. This is a serious security issue and Roku needs to stop pretending like it’s user error and not actually happening. It makes me question using my accounts on a Roku because who is to say someone out there didn’t just buy a new Roku with all my accounts logged in already.
