Forum Discussion

Bryan1701's avatar
Bryan1701
Newbie
3 years ago

Problems connecting to tv provider.

Same topic as many others. "This network is not part of your provider package " Discovery Ch has been in my package for 30 years. Roku doesn't offer me to enter a code. I've re started. Removed app twice and re started tv several times.

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator

    Bryan1701

    Thanks for the post.

    Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

    With more detailed information, we will be able to assist you further.


    Thanks,
    Danny

    • Waylonwp17's avatar
      Waylonwp17
      Binge Watcher

      I was  trying to get Fox news but it ask me to log into my provider and gave me a code to enter.I don't know what to do.I am new to Roku.tia

      • Strega's avatar
        Strega
        Roku Guru

        The screen with the code should also give you the URL to go to.  Go there (being careful to enter the URL exactly), and follow the directions there.  (Which is typically some combination of: enter code, select TV provider, log in at your TV provider.)