Problem with This Old House app
It is 07/2023 and I have had this problem since 03/2023. I have factory reset, cleared cache, removed the app, unplugged… I don’t know what else I can do. Did you find a solution?
Forum Discussion
Hi Ticked2,
Thanks for reaching out to the Roku Community!
We're sorry to hear that you are having issues with the Old House channel. Suppose you've gone through troubleshooting steps and confirmed that your Roku device is up-to-date and all other channels are working normally. In that case, we'll need to contact the channel publisher directly for further assistance. Please get in touch with them directly to follow up and let them know what troubleshooting steps you've already attempted with us. Many channels on Roku are developed and maintained by the channel providers themselves.
Please keep us posted on what you find out, and we will be more than happy to continue assisting you further.
All the best,
Chel
I did try everything. As well as contacting This Old House with no response. I also did as others suggested by logging on in Guest Mode and it finally worked. To me, this suggests that the problem lies with the Roku account. Can you please fix what we are all experiencing? Please see the posts from others on this topic including the user who contacted Roku’s technical support who agreed with this problem.
