Forum Discussion

Kittens's avatar
Kittens
Newbie
3 years ago
Solved

Problem with CNBC app Live Streaming

I am unable to live stream CNBC, only have access to videos. I have signed in via my TV provider, Sling TV but I can only access CNBC recordings. I have deleted the app and rebooted roku and add bac...
We are having the same problem...have tried everything...to no avail!
  • RokuJechealR's avatar
    RokuJechealR
    3 years ago

    Hi Kittens,

    Thanks for your first post in the Roku Community!

    We appreciate you taking such fantastic troubleshooting steps; this is a good indication that there is likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Please be advised that Roku only transmits the channel and is not responsible for the contents within an app. The respective channel is solely choosing the contents, and we have no control over the programming or operation of the channel. We recommend contacting Sling TV Support to report the issue and for further help.

    You can reach out to Sling TV support here.

    Please keep us posted if you need further assistance or clarification.

    All the best,

    Chel

RokuJechealR's avatar
RokuJechealR
Retired Moderator
3 years ago

Hi Kittens,

Thanks for your first post in the Roku Community!

We appreciate you taking such fantastic troubleshooting steps; this is a good indication that there is likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Please be advised that Roku only transmits the channel and is not responsible for the contents within an app. The respective channel is solely choosing the contents, and we have no control over the programming or operation of the channel. We recommend contacting Sling TV Support to report the issue and for further help.

You can reach out to Sling TV support here.

Please keep us posted if you need further assistance or clarification.

All the best,

Chel