Forum Discussion

Smurfet16's avatar
Smurfet16
Newbie
10 months ago

Problem watching GB News live

I’m having the same problem, it’s driving me mad. I’m spending too much time trying to reboot it.  I give up and watch it on my phone instead. 

1 Reply

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome to the Roku Community, Smurfet16!

    We appreciate you letting us know about the streaming issues you've encountered with the GB News app on your Roku device. We'd be happy to suggest some steps to help you troubleshoot this app. 

    Kindly follow the steps provided below so we can refresh its system :

    1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
    2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
    3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

    We need to make sure that these steps have been done precisely to work. You may also check this support article related to this matter: How to resolve a channel playback issue

    Keep us posted on how it goes, and we'll go from there.

    Warm regards,
    Carly