Hello Spens25
Thanks for letting us know about the issue you're experiencing.
Did you restart your Roku TV before reinstalling the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > reinstall), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Let us know how it goes!
All the best,
Kariza
The advice about remove, restart, and install seemed to work for us. FYI: I tried just removing and then reinstalled the app without the restart and that did not work. Thanks for the posting.
One other possible culprit for those for whom the remove/restart/reinstall sequence fails to correct the problem:
If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku*.
The ports on many televisions only supply 0.5 amp or less, which is not enough to power a Roku reliably. It may appear to start up okay, but when it runs into something that requires more power than the tv's USB port can provide, something's got to give. Frequently this results in shutting down the stream you are viewing and exiting back to the Roku home screen.
If this is a new problem, possibly an update to either the Roku operating software or to some channel app software is using a little more power than in the past. If you were just barely scraping by before, this might push you over the edge.
*If your Roku didn't come with an adapter, or if you don't have a Roku adapter handy, any other USB power adapter you have from another device should work as long as the fine print on it says it outputs at least 1 amp.
