Hello
you're not alone in noticing the absence of the star ratings on Prime Video through your Roku devices. This issue might be related to a recent app update or changes on Amazon's end affecting the way ratings are displayed. Unfortunately, if it's due to a software update or a change in how Prime Video is presented on Roku, there may not be a user-accessible setting to restore it.
Here are a few suggestions you can try:
Check for Updates: Make sure your Roku device and the Prime Video app are both updated to the latest versions. Sometimes features are restored or bugs are fixed in subsequent updates.
Reinstall the App: Removing and reinstalling the Prime Video app on your Roku can sometimes resolve issues with missing features or display problems.
Contact Amazon Support: Since the issue appears to be on Amazon's end, you might want to reach out to their customer support for clarification. They can provide information on whether the star rating feature was intentionally removed or if it's a temporary glitch.
Use the Prime Video Web or Mobile App: If seeing the star ratings is important, you could use the Prime Video app on your smartphone, tablet, or access it via a web browser, as these platforms may still display the star ratings.
