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AWB's avatar
AWB
Binge Watcher
3 years ago

Premium channels thru Roku Channel

I recently tried some premium channels using the low cost monthly subscription offering. All the channels showed up on the home screen as separate buttons, which was nice. But after unsubscribing from the channels, they did not go away from the home screen, which was annoying. I also had to remove them from each of my devices, instead of just one like other apps, which is even more annoying. Now the latest problem is the Starz channel through Roku button keeps coming back even though I am no longer subscribed. Any idea how to fix this so it quits showing up? Also please fix it so when the channels are removed from one device, they are removed from all.

9 Replies

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  • RokuKarla's avatar
    RokuKarla
    Retired Moderator

    Hello AWB

    Thanks for posting here in the Community.

    Please note that if you wanted to remove the channel listed on your page, the subscription must first be canceled before the channel can be removed from your Roku device. For more information about removing channels on your Roku device, visit our Support page here: How to remove channels from your Roku® streaming device 


    Regards,
    Karla

    • AWB's avatar
      AWB
      Binge Watcher

      All channels were canceled before this happened. See below  

      • AWB's avatar
        AWB
        Binge Watcher

        Any suggestions on this? Starz showed back up last night.