Hi Community users,
Thanks for your patience while we continue to investigate the issue being reported.
If possible, can you please provide us with a video illustrating the issue you are experiencing so we can better understand what you are seeing?
Once we have this information, we will be able to pass it along to be looked into further.
We look forward to hearing back from you to assist us with this issue.
Thanks,
Danny
Can confirm same issue (noticing watching playoffs on ESPN and ABC in 720P). Two different Streaming Stick + units on older Samsung 1080Ps. Completely powering off both Roku and TV and ensuring first channel selected out of gate on YouTube TV is 720 rather than 1080 fixes it (until you go to a 1080 channel and make the problem crop up again). Hope there is a firmware fix.
The two TVs are:
Samsung LS26TDNSUV/ZA and
Samsung UN55D6000SFXZA
Of note, when it works, it looks a LOT better. The LS26TDNSUV/ZA live display of ESPN on ABC looks better than my brand new desktop w/ a GTX 3060 Ti powering a 4K screen.
Hope this helps. Good luck!
As a follow up, I have decided to move on to different streaming device. The poor quality Roku Ultra 720 picture is a too much of a deal breaker for me. I'll continue to check in to see if they will ever fix this, but until then, I have purchased a great streamer at less than half the price with much faster performance... and of course no 720p issues. Good luck everyone.
Happens with Spectrum Channel as well. If you turn on Fox News (720 p channel) it’s pixelated, change to a 1080p channel and the picture is fine. Power cycle the Roku Ultra open the Spectrum Channel and turn it to Fox and the picture is good, change to a 1080p channel then back to Fox News and it’s pixelated.
I think Roku finally fixed this.
yeah i noticed it with spectrum channels as well, very frustrating.
FYI - an easier fix within YoutubeTV is to (1) make sure it does not automatically start playing last channel (and risk starting w/ a 1080 channel) - this is under settings. Then, (2), rahter than a full shut-down can restart Roku within the settings options. Do not need to reset TV.
Still no fix from Roku 🤷♂️
