Poor picture quality using Spectrum TV app
I have a roku premiere steaming device because I like to use an infrared universal remote instead of the roku remote. Everytime I use the spectrum app, everything is blurry, like unwatchable almost u...
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It's hardwired with GB ethernet cable at 500mbs per second. It only happens with the spectrum app, all other apps are perfect. Its only on model 4630-x Roku Premiere+
Hi reptem1970,
Thank you for the additional information!
We will be more than delighted to assist you further with this concern. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates. Try to see if that will be able to fix the issue.
Let us know how it works, and we will continue to assist you further.
Thanks,
John
It's updated, it's been doing this for the last year. Only a restart corrects it until I leave app and come back then its blurry again.
Hi reptem1970,
Thank you for keeping us posted!
Have you tried removing the channel and re-adding it again?We'll wait for your response.
Thanks,
John
Yes a few times over the last year, it's always the same. Only a restart corrects it temporarily.
