Forum Discussion

Jlbrsss7's avatar
Jlbrsss7
Reel Rookie
6 months ago

Pluto TV playback issues since the last update.

I have seen the post from September 2024 that says that the Pluto playback issues have been resolved, but we just started having a problem with Pluto with the latest update and did not have any issu...
app playback
Jlbrsss7's avatar
Jlbrsss7
Reel Rookie
6 months ago

Thank you for the suggestion makaiguy. I tried but unfortunately it didn’t work. 

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
6 months ago

Hey Jlbrsss7,

We'd like to take a closer look into this issue. Also, thank you, @makaiguy, for your support.

Please provide us with the following:

  • Roku device model, and device ID. (can be found in Settings > System > About)
  • Tracker ID OS version and build (press Home5x and Back5x)
  • Channel build version (highlight the channel and press the star (*) button of your Roku remote

We'll wait for your response.

Roku Community Team