Forum Discussion

Quantum801's avatar
Quantum801
Newbie
4 hours ago

Plex app playback issues after update 15.0.4 Build 5537

I seen there was another discussion that 2 months ago about a similar issue was marked closed that it was fixed. It's not fixed. My Roku just updated and now it's doing the exact same thing. Video will start to stutter then eventually crash. The Plex app version 8.7 build 32. And the Plex preview app version 9.0 build 26 are both affected by this issue.

 

app playback

1 Reply

  • RokuElizer-A's avatar
    RokuElizer-A
    Community Moderator
    3 hours ago

    Welcome! Quantum801​ 

    It seems you're experiencing issues with the Plex app crashing after the recent update. We just wanted to confirm whether it's only the Plex app that's affected, and if the issue applies to all content within the app.

    Also, does this issue occur on all of your Roku devices, and have you checked if it works fine on your phone or computer? 

    Let us know when you can!

    Roku Community Team