Forum Discussion

jaa69's avatar
jaa69
Reel Rookie
3 years ago
Solved

PlayOn channel no longer works

I have been using the PlayOn on PC, not PlayOn Cloud app for years.  Always worked great.  Suddenly it no longer works.  What's up?  I can still "cast" content from PlayOn but that now requires I go ...
  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    Hi jaa69

    Thanks for reaching out here in the Community.

    It looks like PlayOn is no longer available on the Roku Channel store and cannot be located in the channel search. If you want more information about a removed channel, please see our support page here: Why is a channel no longer available on my Roku® streaming device?

    We appreciate your understanding.


    All the best,
    Kariza

  • RokuKarla's avatar
    RokuKarla
    3 years ago

    Hello KRisYancy

    Thanks for posting here in the Community.

    Channels, Themes, or Screensavers can be removed at any time for a variety of different reasons. At times, our content providers may choose to remove their channel from our platform at their own request. In other cases, a channel may be removed by us if it violates our terms and conditions. We take reports of piracy or any other unlawful activity very seriously.

    For more information, please see our support page here: Why is a channel no longer available on my Roku® streaming device?

    I hope this helps!


    Regards,
    Karla

irlisalisa's avatar
irlisalisa
Reel Rookie
3 years ago

Dear Kariza D,

Yours was not a great answer since you just restated the question. Please provide an answer. Why is the PlayOn app no longer available on Roku. I HAVE Roku so that I can watch content on PlayOn. This is not acceptable.

Sincerely,  

Lisa K.

Paul415's avatar
Paul415
Reel Rookie
3 years ago

Yes, that answer was exceptionally bad.  And when trying to use customer support, I found that I wasn't elegible.  Apparently you only get support if you buy more expensive items.   This finished me off with Roku.  I've bought serveral of their products, including a couple gifts, over the years, but now I'm done.

I have now purchased two Fire Sticks for my TVs, and they work fine.  The interface is different, of course, but everything I've recorded is there and plays smoothly, including ad-skip.

  • ToddSB's avatar
    ToddSB
    Newbie
    3 years ago

    I'm about to do the same thing--sad, because I like Roku's interface far better than amazon's firestick!

    But with Roku not suporting playon anymore, it leaves me little choice.