Forum Discussion

Reel Rookie

2 years ago

Solved

Playback issues with Pluto TV.

I've Been having trouble with Pluto. Every day I have to restart app and I cannot delete the channel from my Roku. (Error message comes up)

RokuCarly
2 years ago
Thank you for the added information, mahoho!

This is acknowledged and appreciated as this helped us assess your concern better.

Since we've already exhausted all the troubleshooting steps possible to no avail, we suggest reaching out to the channel provider themselves which in this case, Pluto's Customer Support and let them know the error message you've been receiving as their channel may need an update from them.

Please be also aware that they are the ones who maintain their channel on the Roku streaming platform so it will be highly effective to directly raise your concern to them.

We hope you get everything sorted out soon and appreciate you bearing with us in the meantime.

Best regards,
Carly
mahoho
2 years ago
All of the issues were related to the Pluto app.

Pluto eventually pushed out an app update to all users, it just took longer for some users of Roku.

Issues resolved.

Newbie

10 months ago

has there been any resolution to this issue?

Community Streaming Expert

10 months ago

jricha1581 wrote:
has there been any resolution to this issue?

This thread is several months old. At the time there was a resolution with Pluto releasing a new version of their app. From recent posts, it appears Pluto is having issues again. You need to contact Pluto TV for assistance.