Hi All, I had the same issue but it occured when I was trying to set-up the Roku streaming stick for the first time. I started when I put in the wrong wifi password and then decided to power off the unit with the set-up still in progress. When I powered up the unit again I had the pink screen and the remote was lagging and periodically not registering commands. I continued to setup the stick even in this state (really slow going) but once I got it onto the wifi network the stick updated itself and the problem went away. Here is my thought, the unit got it self into a "cpu loop" where it was looking for wifi etc and causing it to occupy its tiny little mind to the point where it did not service the rest its functions correctly (like picture and remote - I would notice the white led flashing rapidly and inconsistently at times). Once it saw the wifi correctly it became happy again. I would suggest rejoining to your wife and seeing if that helps. Good luck.