Forum Discussion

JEGZ1RTNB's avatar
JEGZ1RTNB
Newbie
2 years ago

Picture works great as soon as I hit play in any app picture no longer shows just audio

Yes I have a Roku little player and every single app works great the picture looks good and audio sounds great but as soon as I click a movie I want to see and I clicked the play now button the pictu...
app playback
RokuEuniceL's avatar
RokuEuniceL
Retired Moderator
2 years ago

Hi JEGZ1RTNB,

Greetings from the Roku Community!

We're glad to assist you with your streaming problem with your Roku device. We'd like to know more about it to assist you further. Please provide us with more details.

  • When did this issue start?
  • What did you do for this to happen?
  • Are you getting error messages or error codes when trying to play content?
  • Is the issue happening on all content or channels, or is this isolated to one content or channel? (Specify)

We'll be waiting for your response.

Kind regards,

Eunice