Forum Discussion
Hi Mikejapan
Thanks for the post.
Does the issue occur on your Roku home screen or does it start when you launch a channel? What's the model number of your device? It can be found in Settings > System > About. With more information, we can assist you further.
All the best,
Kariza
I tried all of your suggestions, but still have problem. I have an RCA working the Roku beautifully, but picture too big to get codes to activate channel services. (4 of 6 digits showing.) Went to tv display and changed setting to 'normal', have zoom, wide, and cinema. No 'fit screen size'. None of them helped with the Roku display. Any more ideas? 720 and 1080 work with this tv, not 4K or 4KHDR.
- RokuDanny-R4 years agoRetired Moderator
Thanks for the post.
Can you please clarify the issue you are experiencing? What Roku model device are you using and how are you connecting the Roku device to the TV?
For troubleshooting purposes, have you tried connecting the Roku device to another TV to see if you are experiencing the same issue?
With more detailed information, we will be able to assist you further.
Thanks,
Danny