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Cody6's avatar
Cody6
Reel Rookie
3 years ago

Picture crash and shakes after watching, then roku crash. How you fix

Twice recently this happen. Anybody has any ideas to solve this @Roku

 Man i wish i can upload a picture.

1 Reply

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator

    Hello Cody6 

    Thanks for the post.

    Does the issue only occur on a specific channel or across other channels installed on your Roku device?

    If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

    For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

    Keep us updated!


    All the best,
    Kariza