Forum Discussion

ieg999's avatar
ieg999
Reel Rookie
2 years ago
Solved

Photo Streams No Showing All Google Albums From Account

I have linked by Google Photos Account to Photo Streams.  However, it is only showing 48 albums to choose from.  I have more that 48 albums and want to include certain ones that are not listed.  How can I have Photo Streams show all of them and then allow me to choose which ones to include in the stream?

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  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Welcome to the Roku Community, ieg999!

    It is greatly appreciated that you have reached us for support regarding on how to fully utilize the photo streams. No worries! We would be more than happy to further assist you with this.

    Our Support article on How to use Photo Streams on your Roku streaming device would be one of the instruments to help you choose the photos/albums to stream. Additionally, our official Photo Stream website could also help you select the albums you want to include and make sure you have checked the box "Include in Roku Screensaver".

    If you have further queries or need any clarifications, please don't hesitate to let us know so we can further assist you. Hope this helps!

    Happy Streaming,
    Carly

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Thanks for keeping us posted, ieg999

    We acknowledge your concern, and we'll forward it to the appropriate Roku team for further investigation. Additionally, the limit for the maximum album allowed in the Photo Stream is 10. You can also pair down your albums uploaded with the ones you intend to use, and setting up a different Google Photos account to add more albums would be a good idea.

    All the best,
    Kash

4 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    Welcome to the Roku Community, ieg999!

    It is greatly appreciated that you have reached us for support regarding on how to fully utilize the photo streams. No worries! We would be more than happy to further assist you with this.

    Our Support article on How to use Photo Streams on your Roku streaming device would be one of the instruments to help you choose the photos/albums to stream. Additionally, our official Photo Stream website could also help you select the albums you want to include and make sure you have checked the box "Include in Roku Screensaver".

    If you have further queries or need any clarifications, please don't hesitate to let us know so we can further assist you. Hope this helps!

    Happy Streaming,
    Carly

    • ieg999's avatar
      ieg999
      Reel Rookie
      2 years ago

      Carly, thank you for responding.  The recommendations you offered do not resolve the issue.  I have about 75 albums in Google Photos.  When I go into the Roku Photo Streams site, only 48 albums are showing up to choose from.  All the Google Photos Albums are configured the same so all of them should be available to choose.  How can this be resolved?  Is there some limit to the API call made to Google Photos that is currently set to 48 albums returned?  Can you please fix this issue?  Thank you.

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        2 years ago

        Thanks for keeping us posted, ieg999

        We acknowledge your concern, and we'll forward it to the appropriate Roku team for further investigation. Additionally, the limit for the maximum album allowed in the Photo Stream is 10. You can also pair down your albums uploaded with the ones you intend to use, and setting up a different Google Photos account to add more albums would be a good idea.

        All the best,
        Kash

  • JoyArlene's avatar
    JoyArlene
    Newbie
    4 days ago

    This problem was mentioned over 2 years ago and it is still a problem.  I even removed enough albums in my Roku streams down to 8 and I STILL can not see all my google albums in order to add another!  what is up with this?  Can't this be resolved?