Forum Discussion

marshalltech81's avatar
marshalltech81
Binge Watcher
4 years ago

Philips Hue Play HDMI Sync Box/Roku Ultra 2020 Dolby Vision Issues

I have an LG CX TV connected to a Sonos Arc and a Philips Hue Play HDMI Sync Box that has a Roku Ultra 2020 connected to its port 4.  In this configuration, Dolby Vision picture cuts in an out.  The ...
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Fishface's avatar
Fishface
Streaming Star
4 years ago

My Roku Stick Plus is directly connected to the tv and will randomly goes black for 1-2 seconds.  Can anything be done to prevent this?  Restarts have made no difference and it occurs on most channels but seems worse on YouTube TV.

marshalltech81's avatar
marshalltech81
Binge Watcher
4 years ago

This happens to me when I have the Roku automatically change the refresh rate depending on content being watched.  The setting I don't have off of the top of my head but if you go into settings , system , advanced system settings , advanced display settings and auto adjust display refresh rate.  Turn that off.