Forum Discussion

Wildwoodgirl's avatar
Wildwoodgirl
Reel Rookie
10 months ago
Solved

Peacock ending episodes early

Anyone having issues with Peacock AP cutting off episodes of shows before they end? I have had it happen on 2 episodes of 2 different shows (Elsbeth, Suicide Accident or Murder) seems it should be about 8-10 minutes left to complete the episode but the next one starts and I can't go back and restart the one to see the ending (it cuts off again). Have done all the 'standard' things... Clear cache, remove and add AP back, etc..

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  • RokuTakashi's avatar
    RokuTakashi
    10 months ago

    Hi, Wildwoodgirl 

    Thanks for posting here in the Roku Community.

    We appreciate you for bringing your concern about the Peacock episodes ending early to our attention. We want to ensure you receive the support you need to address this issue.

    We recommend that you contact Peacock support directly and share your experience with them. Once their support team acknowledges your report, they will review the issue and either provide a workaround or develop an update to resolve it. Please note that the content offered by standalone apps on Roku is managed by the channel providers.

    You can contact them at Peacock Help

    We hope this will be sorted out soon.

    Thanks,
    Kash

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    10 months ago

    Hi, Wildwoodgirl 

    Thanks for posting here in the Roku Community.

    We appreciate you for bringing your concern about the Peacock episodes ending early to our attention. We want to ensure you receive the support you need to address this issue.

    We recommend that you contact Peacock support directly and share your experience with them. Once their support team acknowledges your report, they will review the issue and either provide a workaround or develop an update to resolve it. Please note that the content offered by standalone apps on Roku is managed by the channel providers.

    You can contact them at Peacock Help

    We hope this will be sorted out soon.

    Thanks,
    Kash