Forum Discussion
Same - what internet service provider?
I have two Roku TVs, and beginning Friday neither of them could load the Peacock channel. The message is the same - Peacock is currently unavailable. All my non-Roku devices continued to function normally, and my Roku could load all other apps normally. I've tried it all, factory resets, clearing the cache, updating the tv & app, power cycling. I spoke with Roku & Peacock support - neither of them could figure it out and escalated the issue, no update yet.
The one thing that made a difference - if I changed from my usual Wifi (fIOS) to a personal hotspot, suddenly Peacock loaded. Not a viable workflow, of course.
This seems like clearly an infrastructure problem between Roku & Peacock.
Thanks for this suggestion. I have had issues with Peacock and Hulu playback for the last few days and swapping to the hotspot on my phone instantly fixed the issue. So seems like something networking related.
Previously I had tried steps like rebooting, reinstalling app, etc
- Redorchestra702 years agoNewbie
Same issue here on multiple TVs. We have tried all recommended options (restart/uninstall/network reset) to no avail. Browser player works fine.