Forum Discussion

emaddox's avatar
emaddox
Newbie
5 hours ago

PBS kids app server error

This issue has been reported and marked solved, but after following the previous threads instructions on how to solve the issue, the server error still continues when trying to access the PBS Kids app on Roku.

4 Replies

  • RokuSuzetteL's avatar
    RokuSuzetteL
    Community Moderator

    Hey, emaddox​ 

    I see you're running into a service error with the PBS app on your Roku—thanks for already trying a few things on your own! Can you share more info? 

    • When did the issue first start? 
    • Have you checked whether the issue occurs in other apps as well?
    • If possible, a photo of the issue would be helpful. 

    Looking forward to hearing from you!

    Roku Community Team 

  • I am have the same issue with PBS Kids. Followed the suggested solution to delete the app, restart, then add the PBS Kids app back. Still getting the "server error"! Only the PBS Kids ap is giving me this error. Other streaming apps are working fine.

    • RokuSuzetteL's avatar
      RokuSuzetteL
      Community Moderator

      Welcome, emaddox​ 

      Thanks for taking the time to try some fixes! We understand you're experiencing a service error with the PBS app on your Roku. 

      It looks like the issue is isolated to the PBS app, while other apps are working normally. In this case, we suggest contacting the PBS app provider for help—they’re the ones who manage the app and its content. You may reach them here

      Roku Community Team