I have a guest staying in another bedroom in my house and there is a tv with a roku device in that room. My guest is trying to watch movies but when she tries to watch the movie there is request to enter a password. Why is there a request for a password? I have no idea what the password is and my tv never asks me for a password.
Sounds like you may have unlinked Roku devices. (2 seperate Roku accounts using different email addresses). You can go to Settings/System/About on the Roku devices and see if the email addresses (Roku accounts) match.
Then go to your online account at https://www.roku.com/, and navigate to My Account, then PIN Preference. See if there is a PIN requirement under the Adding of Channels, or Parental Controls for the Roku Channel. (make sure to do this under the account for the guest TV).
----
Assuming for the above that the Roku is popping up a box asking for a PIN, not a password.
Perhaps you can post a screenshot of the message box and what channels/app the guest is trying to watch if still having issues.
