OMG I just noticed a similar scenario. I have all the rated R and more on block. However I just walked in and found my grandson listening to the rapper Drake (he's not allowed to listen to Rap) So of course I'm confused because he has nothing but kid apps on the tv. However I discovered there is a LIVE preview that scrolls across and he can just click on ANY of those LIVE shows and play them without a code SMH there has to be a way to block that as well?
If you really have only kids channels installed, but you are seeing stuff "scroll by" on the home screen, then you can try going to settings -> Home Screen -> And turn everything off.
Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with Parental Control.
Within the Parental control settings, are you making sure that not only the Movie ratings are set correctly, but the TV ratings as well?
Please keep us posted and we will be more than happy to continue assist you further. We look forward to hearing back your response.
Thanks,
Danny
Thanks for the reply.
I don't have a Roku TV. I only have the tiny Roku box, which doesn't have the option to limit ratings or do any parental controls at all. So I'm settings these limits by going to https://my.roku.com/account/pin , and setting parental controls there. And on there, it limits both movie and TV ratings, because it lists both "PG-13" and "TV-14". So that's both movie rating, and a TV rating.
And again, this problem is occurring within the Roku Channel app itself, in the live TV section of the Roku Channel app. That Roku channel app should respect the fact that I set rating limits on the Roku website at the above address.
And the Roku Channel app DOES respect the movie ratings, and will not play movies above PG-13. But it will play anything in its "live tv" section.
The easiest way to verify this bug report is to simply set parental controls as I have, using the website at the above link, and then try to view the live TV section within the Roku Channel app, and you will see the same thing I am describing.
P.S. When I say "Roku Channel app", I'm referring to this one: The Roku Channel | TV App | Roku Channel Store | Roku
Hi Community users,
Thanks for the posts regarding the issue you are experiencing with parental control.
We would recommend making the parental control changes online through my.roku.com on your Roku account and checking to see if you are still seeing the issue occur.
If you are still observing an issue, please provide us with a screenshot of your parental controls from my.roku.com and we will be more than happy to investigate further. We look forward to hearing your responses.
Thanks,
Danny
I am having the same issue. I have a TCL Roku TV. I went to settings, then parental controls, and set tv shows, movies, and even English-language Canadian content to 'locked' for everything over TV-14. But I can still show TV-14, MA, PG-13, R-rated, etc on live TV. When I go back to the settings, the padlock icon is 'locked' next to those ratings but it is not asking for a pin to show them.
