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nwi_irish96's avatar
nwi_irish96
Newbie
3 years ago

Paramount+ TCL Roku TV: Unable to livestream sports

I am having a very specific problem. When I try to stream a soccer match on Paramount+ on my Roku TV, I get a blank screen.

I am able to stream other things on Paramount+, but not live stuff. I am able to stream the game on my phone, so it's not an account issue.

I've tried all the usual stuff: restarting the TV, disconnecting and reconnecting the network connection, uninstalling and reinstalling the app.

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  • nwi_irish96's avatar
    nwi_irish96
    Newbie
    3 years ago

    Update: I called Paramount+ technical support and for whatever reason my Live TV wasn't enabled. They enabled it and I restarted the TV and now it works.

    So if anybody else has the same issue you need to call Paramount+ tech support.